Datatank have developed a software solution that will manage your fraud investigation process and deliver results. Whether you are tackling fraud as a single authority or working with partners, Datatank Fraud Profiler is a very powerful case management software tool.
Developed in partnership with local authorities and social housing providers, Fraud Profiler provides a case management tool to support you in processing potential benefits and tenancy fraud.
Fraud Profiler can be accessed by users from multiple departments and authorities, with user defined security level profiles. It is a fully hosted cloud based system in a secure IL3 environment. There is no requirement for system or infrastructure maintenance or technical support from your organisation. There is no requirement for additional hardware or software to support the application.
Fraud Profiler is a case management/workflow system that has many features that can be customised to your own requirements. It is also fully enabled and supported for mobile working - so taking advantage of the 'Bring Your Own Device' (BYOD) is a reality. Access to all information, documents or images linked to a case are available in real-time, either from the office or in the field.
Fraud Profiler supports instant controlled access to third party data such as credit bureau S29 / ID checks and is fully compliant with the Data Protection Act.
- Reduction in time taken to bring a fraud case to a conclusion
- Merge internal LA data sets to identify fraud
- Multiple department or Local Authority access
- Maximise the number of cases investigated
- Mobile enabled
- 'Real time' work in progress and management reports
- Fully supported with a telephone help line