Datatank Profiler presents a suite of revenue-generating fraud investigation solutions. With little or no resource from the local authority, we can profile and investigate customers with Single Person Discount claims, housing and other benefit claims and council tax arrears.
Debt Profiler is an innovative product that uses credit bureau information and other external data sources to profile customers who are in arrears with their council tax payments. This provides additional intelligence to local authorities, enabling them to make informed decisions regarding accounts in arrears. Depending on circumstances, such information can help to recover debts where possible, end fruitless pursuance of payment, and in some cases avoid unnecessary distress for customers.
- Taxes and revenues collected more effectively
- Profiling and segmentation to identify who can and cannot pay, and who has moved away
- Accounts in hardship identified and addressed appropriately
- Contact from customers encouraged through approachability
- No additional software or hardware required
- Compliance with the Data Protection Act